Closing a Deal - Leading with Empathy
đđđđ¨đĢe đŠđđ¨đŠđĨđ đđđđĸđđ đđ¨ đđĄđĸđ§đ¤ đ¨đ đ˛đ¨đŽđĢ đĻđđŦđŦđđ đ đ¨đĢ đđđ¯đĸđđ đ¨đĢ đĸđ§đŦđđĢđŽđđđĸđ¨đ§ , đđĄđđ˛ đđđđĸđđ đ°đĄđđ đđĄđđ˛ đđĄđĸđ§đ¤ đ¨đ đ˛đ¨đŽ . Before anyone decides to follow your guidance or trust your decisions, they make a decision about you as a human being. Such decisions are based on whether they perceive you as someone who truly connects, who they can trust, who understands and cares about their needs, concerns, and aspirations. Trust is built over SIX components: - Empathy - Competency - Integrity - Consistency - Reliability and - Vulnerability. All are important, But the order matters. So, always lead with EMPATHY . And that is what I would be elaborating here. These can be applied in the context of prospects and also your team members. E ngage Actively : Engage in active listening and open dialogue. Pay full attention to what others are saying, without judgment or interruption. Active L...