Coach-Ram

The deadline for a deliverable is near. Your team is facing a technical challenge. While you are the Senior Delivery Manager, you have been solving technical issues for a large part of your career. What would you do now? - Schedule a team meeting and TELL them what to do - Schedule a team meeting and ASK them what can be done If you would choose option 1 and are always solving your team's problems, you're not helping, you’re holding them back. It’s tempting as a leader to swoop in and save the day. But real leadership isn’t about doing. It’s about developing. The best leaders don’t create dependency.  They build capability. As a Leader, here are three principles to remember: 1. Don’t outsource all of the critical thinking and problem  solving to yourself. It’s easy to fall into the trap of being the one with all the answers. Well, you were providing the answers not so long ago as an individual performer. However, you have a different responsibility now. You need...

This great framework from Tom Geraghty  is built on Deming's "PDSA cycle and Model for improvement" and excellent work by Amy Edmondson. Study : We begin with the study of psychological safety because it’s critical for leaders to understand what they are trying to do, and what the impacts and benefits may be (as well as the dangers). In this phase, we may also put together a business case for a programme, if we need to persuade senior stakeholders of the value of the programme. In this phase, we also build enthusiasm and energy, alongside the theory. Measure : Discover the existing state of Psychological Safety in teams by conducting the psychological safety survey or workshop. Build : Empower leaders and team members to define the values, behaviours and practices that build psychological safety. Target interventions in those areas are highlighted through  measurement. Maintain : Give leaders and teams the space and time to embed the practices and behaviours that foster a...

This framework was created by Viktor Cessan. The framework considers the Scale on which we are trying to create psychological safety (System or Individual) and the Perspective we are looking at (External or Internal), i.e. our interactions with other people or those with ourselves . The Axes of Psychological Safety : On one axis we have System and Individual Scale.  The System side revolves around collaboration while the Individual side revolves around communication and interactions. The difference lies in whether there is a goal or not.  On the other axis, we have the External and Internal Perspectives. The External Perspective includes things that happen outside of minds and emotions The Four Quadrants : External Systems Quadrant (ES) : ES is about building an environment with safe interactions. This means that people feel it’s safe to take personal risks such as saying how they really feel, proposing their own ideas, and raising risks and concerns. This is done by removing ...